Library & Innovation Centre

 Australian Consumer Law
The Australian Consumer Law (ACL) is the national law for fair trading and consumer protection.

 Consumer rights & guarantees
The Australian Consumer Law sets out consumer rights that are called consumer guarantees. 

 Australian Consumer Law - Fact Sheet
Australia now has consumer protection legislation that operates consistently nationally and in each State and Territory

 The Australian Consumer Law – A framework overview 
The Australian Consumer Law (ACL) is a key part of the deregulatory reforms of the Council of Australian Governments (COAG) to deliver a seamless national economy. The ACL replaced provisions spread across at least 20 Commonwealth, state and territory consumer laws with one law. 

 Repair, replace, refund
If a product or service a consumer buy fails to meet a consumer guarantee, the consumer has the right to ask for a repair, replacement or refund under the Australian Consumer Law. 

 Consumer guarantees
Under the Australian Consumer Law, when buying products and services they come with automatic guarantees that they will work and do what they supposed to do. If the item purchased isn't right, then you have consumer rights.

Australia's new consumer protection law, the Australian Consumer Law, brings a host of new protections and clearer rights for consumers and introduces benefits for businesses. The ACL is about safe products, fair contracts and sound sales practices.